Terms & Conditions

Welcome to BilzyTech ("Company", "we", "our", or "us"). By accessing or using our website at bilzytech.com and engaging our Zoho implementation and consulting services, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding.

BilzyTech is an authorised Zoho Advanced Partner providing sales, implementation, support, and consulting services across Zoho's suite of business applications including Zoho Books, Zoho CRM, Zoho POS, Zoho Inventory, Zoho People, Zoho Payroll, Zoho Recruit, and Zoho ERP.

If you do not agree to these Terms, please do not use our website or services.

BilzyTech provides the following services:

• Zoho Product Sales – Reselling Zoho licences as an authorised partner. • Implementation – Setup, configuration, customisation, and deployment of Zoho products. • Data Migration – Transferring data from legacy systems (e.g. QuickBooks, Tally, Xero) into Zoho. • Integration – Connecting Zoho products with third-party platforms via APIs and Zoho Flow. • Training – Role-based training workshops and documentation for end-users, managers, and administrators. • Ongoing Support – Post-go-live assistance, optimisation reviews, and technical support under agreed SLA terms.

All services are delivered based on a Statement of Work (SOW) or service agreement signed between the client and BilzyTech. Project scope, timelines, deliverables, and payment terms are defined in that document. These Terms complement, and do not replace, any SOW in effect.

By using this website you agree to:

• Use the website only for lawful purposes and in accordance with applicable Indian and international laws. • Not attempt to gain unauthorised access to any part of the website, server, or any connected system. • Not transmit any unsolicited or unauthorised advertising or promotional material. • Not use the website in any way that could damage, disable, overburden, or impair it. • Not reproduce, duplicate, copy, or re-sell any part of the website without express written permission.

We reserve the right to restrict or terminate access to the website for any user who violates these conditions, without prior notice.

All content published on this website — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software — is the property of BilzyTech or its content suppliers and is protected under applicable Indian copyright and intellectual property laws.

Zoho® is a registered trademark of Zoho Corporation Pvt. Ltd. BilzyTech is an authorised partner of Zoho but is an independent entity. All Zoho-related trademarks and product names remain the property of Zoho Corporation.

You may not reproduce, distribute, or create derivative works of any content on this website without prior written consent from BilzyTech.

To the maximum extent permitted by law, BilzyTech and its directors, employees, and partners shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. • Loss of profits, data, goodwill, or business opportunities. • Delays, inaccuracies, or errors in information published on the website. • Service interruptions caused by third-party platforms, including Zoho's own infrastructure.

Our total liability to you for any claim arising under these Terms shall not exceed the amount you paid to BilzyTech in the 30 days preceding the event giving rise to the claim.

We do not guarantee that the website will be available at all times, error-free, or free of viruses or other harmful components.

When you submit a contact or consultation form on our website, we collect your name, email address, phone number, and any information you voluntarily provide. This data is used solely to respond to your enquiry, provide services you have requested, and send relevant service updates.

We do not sell or rent your personal information to third parties. Data may be shared with Zoho Corporation solely for the purpose of licence provisioning and support ticket management, in accordance with Zoho's Privacy Policy.

By submitting your details via this website, you consent to us storing and processing that data for the purposes described above. You may request deletion of your data at any time by emailing accounts@bilzytech.com.

We implement appropriate technical and organisational measures to protect your data against unauthorised access, disclosure, or loss.

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.

Before initiating formal legal proceedings, both parties agree to attempt resolution through good-faith negotiation for a period of 30 days. If the dispute is not resolved, it may be referred to arbitration under the Arbitration and Conciliation Act, 1996.

BilzyTech reserves the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of the website or services after changes are posted constitutes your acceptance of the revised Terms.

We encourage you to review this page periodically to stay informed of any updates.

If you have any questions about these Terms and Conditions, please contact us:

BilzyTech (Triple D Office) 53 Cholambedu Rd, Cholapuram, Ambattur, Chennai, Tamil Nadu – 600053

Email: accounts@bilzytech.com Phone: +91 91593 93191 Website: bilzytech.com